Director of Program Management

Flight builds remote-first customer experience teams for growing startups who put people first. Our mission is to expand access to careers in customer experience and advance a human-centered outsourcing model in partnership with our client companies. 

We partner with everyone from early-stage founders making their first support hire to established leaders scaling their teams, and our clients rely on us to find the world’s top talent and work in partnership with them to set up the right infrastructure for success.

That’s where you come in — we’re looking for a Head of Program Management who can ensure that our amazing group of clients is supported with the teammates and strategic partnership that will help them grow industry-leading CX programs. You’ll oversee all partnerships at Flight CX and liaise between both our clients and frontline teams to make sure we deliver outstanding results for everyone who walks through our digital doors.

What you'll do

Who we're looking for

What we offer

We are an equal opportunity employer who celebrates diversity. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
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