Juan

Rivadeneira

Quito, Ecuador
Customer Support Rep.
1
years of experience
My LinkedIn
People-focused leader with over a decade of tech industry and consulting experience. I work across our team on all programming to help our business, our employees, and our customers reach their highest potential. Avid home cook and baker, cat mom, and music lover.

Favorite thing about CX roles?

I like the communicative aspect of customer experience; to create a lasting relationship with customers through better understanding of our mutual roles and expectations.

Biggest learning in my career.

Even though it is not specifically related to my field, I think self management skills are, without a doubt, some of the best practices one can learn.

Proudest moment of my career.

When I was assigned to work together with Radius Group in the development of the Winternship Program for the MYEP in the city of Charlotte.

Ambitions for the future.

To help create exceptional CX programs and manage projects for companies I find valuable, hopefully combining my ethical points of view with a product that is beneficial for society.

Things I've written

Have a look at some of my posts.
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