Iliana

Team Lead
years of experience
My LinkedIn

Favorite thing about CX roles?

All opportunities for learning and growth while delivering a positive customer experience that promotes loyalty, helps retain customers, and encourages brand advocacy

Biggest learning in my career.

Over time I learned to be adaptable, to be able to perform in any role that was of interest to me and of benefit to the company

Proudest moment of my career.

The moment I realized that I didn't have to say no to my ambitions and I had to work smart to learn new skills and have the opportunity to grow in my work environment

Ambitions for the future.

Share the knowledge I have acquired over the past 8 years, and continue to grow and develop current and new skills

Things I've written

Have a look at some of my posts.
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