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Meet the team
Our team is remote-first and distributed all around the world!
Alejandra
Customer Support Rep.
Alejandra
Customer Support Rep.
Diego
Customer Support Rep.
Beatriz
Customer Support Rep.
Kevin
VP of Operations
Lyn
Customer Support Rep.
Nora
Customer Support Rep.
Iliana
Team Lead
Samuel
Customer Support Rep.
Chloe
Executive Assistant
Renata
Customer Support Rep.
Freddy
Customer Support Rep.
Kat
Customer Support Rep.
Roman
Customer Support Rep.
Verónica
Lead Trainer
Monica
Customer Support Rep.
Daniela
Customer Support Rep.
Alejandra
Customer Support Rep.
Luisa
Customer Support Rep.
Gisela
Quality Assurance Lead
Amy
Customer Support Rep.
Génesis
Team Lead
Chyrlie
Customer Support Rep.
Daphne
Customer Support Rep.
Chelsea
Team Lead
Vicente
Customer Support Rep.
Alejandro
Customer Support Rep. Tier 2
María José
Customer Support Rep.
Berenice
Customer Support Rep.
Erika
Customer Support Rep.
Alejandra
Roger
Customer Support Rep.
Cayetano
Customer Support Rep.
Karen
Customer Support Rep.
Juan
Customer Support Rep.
Sara
Customer Support Rep.
Luis
Customer Support Rep.
Ana
Customer Support Rep.
Keyla
Customer Support Rep.
Jean
Customer Support Rep.
Luis
Customer Support Rep.
Pedro
Customer Support Rep.
Shinjini
Team Lead
Nykki
CEO
From our blog
Insights on building top-tier support teams and delivering great customer service
Support Ops
Quantifying Quality: How to Guarantee Great Support
Delivering exceptional customer support and building lasting relationships.
Support Ops
5 Steps to Define Customer Support Performance Metrics
Five steps to create a sustainable performance management system that supports your team.
Support Ops
The Four Customer Types
Insights into four customer archetypes and how to make conversations with each type go smoothly
