Customer Support Rep.
years of experience
My LinkedIn

Favorite thing about CX roles?

What I like the most is to turn what could be a bad experience into a very good one, providing support and solving the doubts and problems of our clients. Also, I like to be in charge of receiving direct feedback from our customers to improve the company’s products, services, or processes

Biggest learning in my career.

Being organized and having a concrete work methodology applied at all levels of the company makes the difference when looking for effective and efficient processes

Proudest moment of my career.

Having worked in developing internal processes and operational manuals of a new gastronomic brand in Chile that quickly became a leader in its field

Ambitions for the future.

I hope to be able to lead a team within the operations area of a company. I would be proud to be part of the growth of a company through the creation of efficient and effective processes

Things I've written

Have a look at some of my posts.
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