Team Lead
years of experience
My LinkedIn

Favorite thing about CX roles?

The opportunity to positively impact someone's day and leave them feeling satisfied with their experience

Biggest learning in my career.

Don't wait for others to lead the way. Take initiative to learn, ask for help and keep yourself motivated as you know yourself best

Proudest moment of my career.

When I successfully led a project to completion from scratch. We had no documented knowledge or guidance but we pulled it off through sheer resourcefulness, commitment and discipline. This then became the standard procedure that were followed by other team mates

Ambitions for the future.

Things I've written

Have a look at some of my posts.
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